I’m passionate about building intuitive solutions for complex problems that provide direct value to users and businesses, as well as enjoy driving strategy, ideation, prioritization, problem-solving, and product delivery.
Experience Highlights
Product Design:
16+ years globally crafting B2B and B2C brands and products across diverse form factors.
Leadership:
13+ years leading cross-functional teams to define product strategy, delivering simple, well-designed solutions addressing unique business and user needs.
Design Systems:
Spearheaded the creation of complex multi-platform design systems and pattern libraries for 12+ years.
Financial Technology Expertise:
11+ years specializing in financial technology, including 6+ years designing and managing payment card programs.
User Research:
Conducted qualitative research for 11+ years, leveraging insights to drive informed product decisions.
Metrics-Driven Design:
Applied metrics for 11+ years to guide design decisions and measure success.
Executive Coaching:
Provided design and innovation coaching to senior executives for 8+ years, reporting directly to the CEO for 6+ years.
Patented Solutions:
Recognized for ingenuity with successfully designing and patenting two utility solutions while working at Intuit.
Skill Highlights
Product Process Expertise:
Proficient in the end-to-end iterative product process, utilizing personas, job stories, journey mapping, content modeling, wire-framing, prototyping, user testing, and high-fidelity visuals. Collaborates seamlessly with PM and PD in agile methodologies.
Time Management & Team Balance:
Excellently manages time and priorities while harmonizing team dynamics, product goals, and processes.
Design & Systems Thinking:
Demonstrates excellent design and systems thinking, guiding, evaluating, and redirecting as needed.
Effective Communication:
Proficient communicator with strong presentation skills, adept at articulating ideas, engaging in healthy debate, and accepting directional feedback.
Continuous Learning & Awareness:
Naturally curious and passionate about design and digital products, maintaining awareness of evolving tools, technologies, resources, and trends.
Operational Excellence:
Deep operational rigor, consistently seeking to enhance team culture (people, process, and tools) and cross-functional partnerships.
Aesthetics Awareness:
Extremely passionate and experienced, emphasizing the importance of design aesthetics.
Collaborative & Humble:
Enjoys collaborating with fellow designers, consistently exhibiting kindness and humility in everyday interactions.
